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Dr. Carol McCoy is an active member of the
Maine chapter of ASTD. It is a non-profit organization committed to leadership in workplace
learning, through applied research, information, and progressive partnerships.
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Maine ASTD Annual Conference 2004 Washington, DC |
Join ASTD in celebrating its 60th anniversary at the ASTD 2004 International Conference & Exposition in Washington, D.C., USA. Leave with the knowledge and resources you need to make a difference in your organization. Dr. Carol McCoy presented "Managing a Small Training Department."
Session Abstract: Managing a small training department, especially when you are the only trainer, can be daunting. Your personal skill and competency level has a significant effect on your ability to deliver effective training. What competencies do you need to have a positive impact on your organization? This session will help you to discover and learn way s to develop essential business, personal, technical, and HRD competencies to help you succeed. As a result you will create a personal development plan to build your competence and resilience and get up to speed quickly.Small Training Department—Big Impact:
Having the Right Skills(.pdf file)
IOMA's Report on Managing Training and Development July 2004 issue features an excellent article by Susan Patterson,"How to Survive When Running a One-person Training Department" that highlights the presentation made by Dr. McCoy at the recent May 2004 ASTD Conference in Washington DC. Click Here! (.pdf file) |

Maine ASTD Conference 2004 was held in Washington DC
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Dr Carol McCoy presented "Managing a Small Training Department." |

Carol P. McCoy with Nanette Miner, sponsor of the One Person Training Department Conference webinar series.
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Dr. Carol McCoy presenting with a flip chart.
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Slides of Self-Assessment Process.
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Some breakout groups during Dr. McCoy's presentation .
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Carol P. McCoy and Susan Patterson, editor of IOMA's Report on Managing Training at the ASTD bookstore in front of their books.
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 ICE 2004 with Nanette Miner in a small breakout group.
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Informal picture of Carol McCoy with Susan Patterson at the Thai Tanic Restaurant in Washington DC
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A very hot squirrel eating ice cream in a tree in Washington DC! (It was in the 90's!)
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| ASTD Workshops for 2003 |
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"Dealing with Change--An Essential Competency"
(December 17, 2003, Portland, Maine). Given the pace of constant change, resilience -- the ability to bounce back from change -- has become an essential skill. This fun, interactive workshop will help you become better at coping with change personally and professionally and will inspire you to deal with change in a positive manner.
For More Information Click here!
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Needs Assessment Workshop
(October 8, 2003, Concord, NH)--Learn the Fundamentals of Needs Assessment.
Participate in a fun, interactive one-day workshop that is part of New Hampshire ASTD's
Train the Trainer Certificate Program. For More Information Click here!
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Small Training Department - Big Impact Workshop ASTD International Conference 2003(May 20, 2003)-- Managing a small training department may seem daunting, yet small departments can have a big impact when they use resources wisely. This interactive session will help HRD managers and trainers in small departments make a significant contribution to their organizations. Participants will share success strategies and learn to build credibility and gain support for initiatives, to focus efforts for impact, and to make the best use of scarce resources.
As a result of this workshop, you will be able to:
Identify strategies and tactics to build credibility and support for training
Identify ways to make the best use of resources (internal and external resources, dollars, technology)
Plan to handle common challenges to have maximum impact on an organization.
What attendees said about Carol McCoy -
Click here!
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Impact Your Training to Achieve Success: Train-the-Trainer Table Talk Series (Feb. 21, 2003; 7:30-10:00 am) from ASTD, New Hampshire Chapter. Location: Hampton, NH. Learn about the NH Trainer Certificate Program and meet 3 of the program instructors in a fun interactive series. Carol McCoy will discuss needs assessment; Denise D'Amboise will discuss creating training techniques, and Judy Ringer will discuss conflict in the classroom.
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Needs Assessment Workshop
(2 April 2003, Concord, NH)--Learn the Fundamentals of Needs Assessment. Participate in a fun, interactive one-day workshop that is part of New Hampshire ASTD's Train the Trainer Certificate Program. For More Information Click here!
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Small Training Department - Big Impact Workshop
(May 20, 2003) Presented at the world famous International ASTD Conference in San Diego! Dr. McCoy has once again been selected to present her acclaimed workshop. For More Information Click here!
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Maine ASTD Annual Conference a Huge Success!
More than 60 companies and 120 people
participated in the two-day conference. There were participants from Maine, New Hampshire,
Vermont, New York, Pennsylvania, Virginia, Florida and South Dakota. |
Dear Carol:
"Thank you and congratulations! The conference was uplifting, inspiring, and
extremely worthwhile. As my first ASTD function, I must say that the
'benchmark' arrived early!"
Sincerely, Kent McKusick, AVP, Employee Development Coordinator Bangor
Savings Bank
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Carol McCoy, Conference Chair, Introductory Address and Workshop Presenter |
Workshop Session - "Build a Culture of Service Excellence -- Training and Beyond"
by Carol P. McCoy and Anne D.P. O'Neil, Manager UNUM Call Center.
Description:
Providing excellent service is essential in today's competitive environment. This session highlights interventions and leader behaviors needed to build a culture of service excellence by using the UNUM Call Center as an example. Comments and Feedback
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